PixlRun › Is it down? › Shopify
No. Shopify is up — its own status page reports “All Systems Operational”.
| Date | Incident | Duration | Outcome |
|---|---|---|---|
| Sep 18, 2026 18:45 UTC |
Shop app and Shop Pay are unavailable | — | No update |
| Sep 18, 2026 13:40 UTC |
Some customers experiencing issues with the Shop App | 23m | Resolved |
| Sep 15, 2026 09:49 UTC |
Shopify Admins are experiencing degraded performance | 3h 44m | Resolved |
| Sep 6, 2026 08:54 UTC |
Some merchants and buyers may encounter error messages with one or more of the following: storefronts, checkouts, admin | 2h 9m | Resolved |
| Sep 2, 2026 19:52 UTC |
Klarna payment gateway is experiencing degraded performance | 6h 41m | Resolved |
| Aug 27, 2026 18:31 UTC |
Chat support on Shopify Help Center is temporarily unavailable | 32m | Resolved |
| Aug 19, 2026 23:21 UTC |
Live support unavailable for merchants | 1h 57m | Resolved |
Durations come from Shopify's own resolution notice where it publishes one, otherwise from the span between our first and last reading of that incident. A dash means we could not back a number up.
No. Shopify's official status page reported All Systems Operational when we checked it 12 min ago. We re-check every 15 minutes.
We recorded 4 incidents on Shopify's official status page in the last 30 days. The most recent one started on September 18, 2026 (18:45 UTC).
Shopify's official status page is https://www.shopifystatus.com. PixlRun reads it automatically every 15 minutes and logs each incident on this page.