Shutdown tracker / Atlassian / Incident alerting / on-call

End of support Apr 5, 2027 - unmigrated data will be deleted

Opsgenie is on a countdown. Your alerts should not be.

Atlassian stopped selling Opsgenie in June 2025 and ends support on April 5, 2027 - after that, unmigrated data is deleted. Enterprise migrations take 6-18 months, so the comfortable window is closing now, not next year.

--days until Opsgenie support ends and data is deleted

Key dates

  • Jun 4, 2025No new Opsgenie purchases or trials
  • Oct 2025JSM-bundled Opsgenie access ends
  • Apr 5, 2027End of support - unmigrated data deleted

Why it happened: Atlassian is folding incident management into Jira Service Management and Compass instead of maintaining a separate product.

What to switch to

Jira Service Management

The official Atlassian path with automated migration tooling and up to 120 days of parallel running.

Included in JSM plansBest if you live in the Atlassian stack

PagerDuty

The category heavyweight - mature routing, integrations, analytics.

Per-user, from free tierBest if enterprise-grade reliability

incident.io

Modern incident management born in Slack, fast setup.

Per-userBest if Slack-first teams

Grafana IRM

On-call + incident response inside the Grafana observability stack.

Free tier + paidBest if you already run Grafana

Better Stack

Uptime + on-call + status pages in one clean tool.

Free tier + paidBest if startups consolidating tools

Options listed alphabetically by fit, not ranked - pick by your constraint (price, stack, control). No winner is declared.

How to migrate

  1. Inventory alert rules, escalation policies, schedules and integrations you actually use.
  2. Choose the path: JSM/Compass with the official tooling, or a competitor while you are forced to move anyway.
  3. Migrate and run in parallel (Atlassian allows up to 120 days post-migration).
  4. Export and archive everything before April 5, 2027 - after that the data is gone.

Sources

Atlassian - official Opsgenie migration page Hyperping - shutdown guide & alternatives

More shutdowns

SoraApp shut down Apr 26, 2026 - API dies Sep 24, 2026 Bento.meShut down Feb 13, 2026 after the Linktree acquisition Tenor APIAPI shut down Jun 30, 2026 - GIF pickers across the web broke Project OnlineRetires Sep 30, 2026 - workflows already broke in April

Facts current as of July 2026 - dates come from official announcements (see sources). Always verify against the vendor before making migration decisions.