Shutdown tracker / Atlassian / Incident alerting / on-call
Opsgenie is on a countdown. Your alerts should not be.
Atlassian stopped selling Opsgenie in June 2025 and ends support on April 5, 2027 - after that, unmigrated data is deleted. Enterprise migrations take 6-18 months, so the comfortable window is closing now, not next year.
Opsgenie watch - live
Key dates
- Jun 4, 2025No new Opsgenie purchases or trials
- Oct 2025JSM-bundled Opsgenie access ends
- Apr 5, 2027End of support - unmigrated data deleted
Why it happened: Atlassian is folding incident management into Jira Service Management and Compass instead of maintaining a separate product.
What to switch to
Jira Service Management
The official Atlassian path with automated migration tooling and up to 120 days of parallel running.
PagerDuty
The category heavyweight - mature routing, integrations, analytics.
incident.io
Modern incident management born in Slack, fast setup.
Grafana IRM
On-call + incident response inside the Grafana observability stack.
Better Stack
Uptime + on-call + status pages in one clean tool.
Options listed alphabetically by fit, not ranked - pick by your constraint (price, stack, control). No winner is declared.
How to migrate
- Inventory alert rules, escalation policies, schedules and integrations you actually use.
- Choose the path: JSM/Compass with the official tooling, or a competitor while you are forced to move anyway.
- Migrate and run in parallel (Atlassian allows up to 120 days post-migration).
- Export and archive everything before April 5, 2027 - after that the data is gone.
Sources
More shutdowns
Facts current as of July 2026 - dates come from official announcements (see sources). Always verify against the vendor before making migration decisions.
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